Shipping & Delivery
Shipping timelines, tracking, delivery expectations, and what to do if something goes wrong in transit.
Do you ship from the U.S.?
Yes. All orders are shipped from our warehouse in the United States.
Do you charge for shipping?
No. We offer free shipping on all orders. There are no additional shipping fees or hidden charges.
How long does processing take?
Orders are typically processed within 1-2 business days after payment is confirmed.
How long does delivery take within the United States?
Delivery usually takes 3-7 business days within the United States. Delivery times can vary depending on location and external factors.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.
Will I receive a tracking number?
Yes. Tracking details are sent once your order has shipped.
What should I do if my package is delayed?
Delays can happen because of carrier issues, weather conditions, or peak seasons. Start by checking your tracking link for the latest update. If tracking has stopped moving for an extended period, contact support with your order number and tracking details.
What should I do if my package is lost or stolen?
If your package is marked as delivered but cannot be located, please contact the carrier directly first. Orders marked as delivered by the carrier are not covered as lost shipments. If you need help reviewing the tracking history, contact support with your order number.
What happens if I entered the wrong shipping address?
Customers are responsible for providing accurate shipping information at checkout. If you notice an error, contact support immediately. Once an order has been processed or shipped, address changes may no longer be possible.